Hardware Retailing

JUN 2018

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

Issue link: http://www.hardwareretailingarchive.com/i/985610

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HARDWARE RETAILING | June 2018 4 Contents Departments 06 . . . . . . . . . . . . . . . . . On the Web 08 . . . . . . . . . Independent Thinking 10 . . . . . . . . Taking Care of Business 12 . . . . . . . . . . . . . . . . NRHA News 16 . . . . . . . . . . . . . . . . . . . . . Trends 20 . . . New Products by Industry Edge 32 . . . . . . . . . . . . . . . . . . Checkouts 70 . . . . . . . . . Newsmakers/Calendar 74 . . . . . . . . . . . . . . . . . . Last Word On the Cover Gwen Maffei (left) and Donna Minnick of Akard True Value in Zionsville, Indiana, both know that businesses that choose to embrace the skills of different generations bloom bright . NRHA photo by Kelsey Truex JUNE 2018 | VOLUME 214 | ISSUE 6 64 RESEARCH Out of the Jungle Do your customers know they enrich their community when they choose to shop local businesses over Amazon? Learn more about the effect shopping local has compared to Amazon in the newly released Home Sweet Home: Locals vs. Amazon study. 48 OPERATIONS Prepping the Next in Line For many retailers, passing the business along to their children is a long-held dream. But each generation has its own notions of success. Two retailers provide their perspective on successfully transitioning businesses from one generation to the next. 56 CATEGORY SPOTLIGHT Siri, Start the Spin Cycle If you haven't considered how smart plumbing products and accessories can differentiate your business, you could be flushing money away. Learn about some of the latest smart plumbing products and what's next for the smart plumbing category. OPERATIONS Generation Collaboration Retailers across the country are hiring employees from multiple generations. As the silent generation, baby boomers, Generation X and millennials mingle, independent home improvement retailers are learning that age diversity in the workforce poses plenty of obstacles and opportunities. Hardware Retailing spoke with employees from all generations to get their perspectives. 36

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