Hardware Retailing

APR 2018

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

Issue link: http://www.hardwareretailingarchive.com/i/956598

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Page 10 of 90

HARDWARE RETAILING | April 2018 6 On the Web SOCIAL MEDIA LINKS @HardwareRetailing @hardwareretail RESOURCE How to Hire Better Employees A bad hire can cost you a lot of time and money. One way to find out more about job applicants is to give them a simple test that evaluates their math and problem-solving abilities. The test will give you one more way to determine how well the applicant is suited to work in a retail environment. Visit TheRedT.com/skills-test to download a PDF of a sample skills test you can use during the hiring process. PROFILES Insights From 5-Star Employees Leaders from E&H Hardware and Modern Home & Hardware share stories about their stellar employees at TheRedT.com/5-star. Best of all, the five-star employees themselves share insights about what motivates them to shine. Glean inspiration from these top-notch employees to encourage stronger performance among your own staff. RESOURCE Employee Traits How can you identify the potential for greatness in the applicants you interview? How do you cultivate a desire to excel and great attitudes among members of your existing staff? Head to TheRedT.com/5-star-checklist to read what traits and characteristics employers think make a great employee. Share with your staff to encourage professional development. CONSUMER Q&A How a Customer Hits the Show Floor While the National Hardware Show ® isn't a consumer-focused event, it can draw attendees from outside the industry. Visit TheRedT.com/deanna to learn what catches the eye of consumer Deanna Tratensek, NRHA volunteer and home improvement shopper. Her perspectives can help you think like a customer as you prepare to hit the show floor. PROFILE Business Brings Outdoor Power Enthusiasts Together Howard Brothers Outdoor Power and Hardware has become synonymous among commercial landscapers in its community as the go-to source for all outdoor power equipment needs. Visit TheRedT.com/howard-bros-event to learn how the business managed to achieve this reputation.

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