Hardware Retailing

OCT 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

Issue link: http://www.hardwareretailingarchive.com/i/877991

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HARDWARE RETAILING | October 2017 4 Contents OCTOBER 2017 | VOLUME 213 | ISSUE 4 98 CATEGORY SPOTLIGHT No Tricks, Just Treats for Tailgaters Football fans are serious about tailgating, and your operation probably stocks products that these fans need to celebrate before the big game. To help you prepare to serve your customers' fandom, Hardware Retailing checked out an Indiana University tailgating event and spoke to a tailgater and a retailer in Bloomington, Indiana, about the essentials you can offer to meet the needs of this fervent customer base. RETAILER PROFILE 10th Street Hardware Turns 10 In just over 10 years of operating under its current owners, 10th Street Hardware has evolved with its surrounding community in Philadelphia. The store has successfully rooted itself as a staple in its neighborhood, and owners Steve DeShong and Troy Usnik are looking to replicate that success in a second store with a new model. 46 Departments 06 . . . . . . . . . . . . . . . . . On the Web 08 . . . . . . . . . Independent Thinking 10 . . . . . . . . Taking Care of Business 12 . . . . . . . . . . . . . . . . NRHA News 20 . . . . . . . . . . . . . . . . . . . . . Trends 22 . . . New Products by Industry Edge 32 . . . . . . . . . . . . . . . . . . Checkouts 106 . . . . . . . . Newsmakers/Calendar 110 . . . . . . . . . . . . . . . . . Last Word On the Cover Owner of 10th Street Hardware in Philadelphia, Steve DeShong, sets his sights on the next decade for his business . NRHA photo by Raymond Moul 56 OPERATIONS The 10 Issue What's so great about the number 10? It's easy to divide with and multiply by (even if you still need to use your fingers and toes to help sometimes). The number 10 was also the inspiration for this pack of 10 lists that covers best practices to help you better manage your business, your employees, your customers and other operations elements that are part of running an independent home improvement business. 10 10 THE THE ISSUE ISSUE

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