Hardware Retailing

SEP 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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HARDWARE RETAILING | September 2017 76 Marine Remember: They're on Vacation Price has devised several other programs that serve the kind of vacationers he sees in the Keys. The Summerland Key community leans toward long-term rentals, with most houses needing to be rented for at least 30 days at a time. The area doesn't have a live aboard (full-time boat resident) community, as there is no mooring basin near the store, but the fact that customers can sail up to Summerland, tie up their boats and start repairs right there is a big factor for the store's reputation. Price also credits his online presence through his co-op, which allows boaters to order supplies from their boat and sail in to pick them up. "People on vacation are out of their comfort zones, so anything we can do to make them feel at ease and welcome goes a long way," Price says. Summerland Hardware provides a tool rental service that gives vacationers the ability to make repairs they need without buying a tool they already have back home. Also, Price is looking to add package shipping to his line of store services. Many customers already place orders through the store's co-op's website and those products are waiting for their arrival in the Keys, but Price says he is seeing increased demand for the ability to ship things back north prior to the visitor's departure. " People on vacation are out of their comfort zones, so anything we can do to make them feel at ease and welcome goes a long way. " —Jeff Price, Summerland Hardware www.hero.ca Leading Technology at the Best Value Up to 80 oz/min. Max Dispense 15 minutes Pump Replacement Self - Service Model Small Footprint Full line of paint equipment PCP Technology A C C U R A C Y NEW MODELS I n response to users' demand and market trends for more efficient POS paint equipment, HERO Products Group has added the A300 Series Automatic Colorant Dispenser and the S2650 5G Automatic Platform Shaker Accuracy Repeatability Reliability TECHNICAL SUPPORT NETWORK THROUGHOUT NORTH AMERICA Enhanced, smoother, and robust new frame for improved performance and self-maintenance capabilities A300 Series S2650 5G Automatic Platform Shaker Reversible Door Quiet, Sturdy, Reliable Multi-size Capabilities Small Footprint MIXING TECHNOLOGY E L L I P T I C A L

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