Hardware Retailing

JUL 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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HARDWARE RETAILING | July 2017 4 Contents JULY 2017 | VOLUME 213 | ISSUE 1 Departments 06 . . . . . . . . . . . . . . . . . On the Web 08 . . . . . . . . . Independent Thinking 10 . . . . . . . . Taking Care of Business 12 . . . . . . . . . . . . . . . . NRHA News 16 . . . . . . . . . . . . . . . . . . . . . Trends 18 . . . . . . Retailers' Choice Products 32 . . . . . . . . . . . . . . . . . . Checkouts 82 . . . . . . . . . Newsmakers/Calendar 86 . . . . . . . . . . . . . . . . . . Last Word On the Cover The 2017 Young Retailers of the Year, clockwise, from bottom left: Jackie Sacks, Jarrod Haines, Bobby Heuser, Jason Plummer, Joseph Franquinha, RJ McDaniel, Matthew Payzant, and Camille Gibson . NRHA photo by Whitney Daulton 64 CATEGORY SPOTLIGHT Rev Up Your Power Tool Department Sponsored by STIHL Inc. Are you selling your customers the right power tools for their tasks, or do you just give them what they ask for? Learn from other independent retailers who have figured out how to merchandise and sell power tools to each segment of their customer base. 73 MADE IN AMERICA Retailers and Consumers Agree NRHA asked independent home improvement retailers and consumers about American-made products, and the results are clear: made in America matters. 38 RESEARCH Home Sweet Home Pros' Edition Bring billions back to local communities across the country by sharing the results of this study with your pro customers. Conducted by the North American Retail Hardware Association (NRHA) and Independent We Stand, the study shows how much money stays in a community when pros shop local. INDUSTRY AWARDS 2017 Young Retailers of the Year These eight retailers represent the future of independent home improvement. While they all have uniquely different stories, they all work to strengthen the industry. 46 Independent hardware retailers return 2x more to local economies than national big-box chains. Source: Home Sweet Home Pros' Edition, NRHA and Independent We Stand

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