Hardware Retailing

FEB 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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HARDWARE RETAILING | February 2017 82 82 HARDWARE RETAILING | February 2017 Leadership Quest Retail Leadership Institute Focuses on the Next Generation O ne of the key roles of the North American Retail Hardware Association (NRHA) is to bring together independent home improvement retailers, regardless of wholesale affiliation or business size, to share ideas and best practices and foster meaningful connections. NRHA's unique ability to bring together the resources of channel partners, including retailers, wholesalers and manufacturers, preserves the continued viability and success of the industry's 35,000 independent hardware stores, home centers and lumberyards. In 2013, NRHA launched the Retail Leadership Institute to fulfill these initiatives by providing a lineup of high-touch, high-impact, retail-focused programs designed to develop key managers and future retail owners. The reason for developing the institute was simple. Individually, independent retailers (even those with large, multi-unit operations) do not, by themselves, have the resources to build world-class educational and networking programs to develop their key employees. So, NRHA founded the Retail Leadership Institute to serve independent retailers, for the benefit of their operations and the industry. Today, NRHA continues to add new and innovative programs to the Retail Leadership Institute that will be instrumental in developing future industry leaders. The programs included in the Retail Leadership Institute are: • The NRHA Retail Management Certification Program, which launched in 2013; • The Retailer Roundtable series, which launched in 2012; • And the Foundations of Leadership Program, which will launch in April 2017, and its associated conference. All of these programs provide advanced educational and networking opportunities for key managers and owners. NRHA developed the concepts for these programs in response to retailers expressing their need for NRHA to provide the programs to the industry and their commitment to helping develop and support the programs.

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