Hardware Retailing

FEB 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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February 2017 | HARDWARE RETAILING 81 McCoy's encourages store managers to engage with their communities and initiate philanthropic events that will resonate with their markets, such as blood drives or animal adoption drives. "Our hope is that when you walk into a McCoy's store, it feels like a local store," Jones says. "That tone is really set by the manager and their team." In support of valuing employees' time, all McCoy's stores are closed on Sundays. Changing that has never been a topic of discussion, Jones says. "This was really my grandfather's decision years and years ago—that our team members needed a reliable day off to be with their families, to worship if they choose and to recharge. And we carry that forward," she says. Jones has had the opportunity to work in a wide variety of roles in the company since she was a child, and from those experiences she puts great stock in the people of McCoy's. "I've had some great bosses here," she says. "With each job I've had, there have been people who have taken it upon themselves to help me improve. At each hurdle, my gratitude and passion for the work grew. That's as much, if not more, a credit to the people I've gotten to learn from." McCoy's Building Supply store managers and their teams establish atmospheres that appeal to their local communities. SHARK TEETH Carbide tipped Shark teeth for power and durability BOOTH #2661 LOG SPLITTERS EARTH AUGERS PRESSURE WASHERS ALSO CARRYING LIFT HANDLES Built-in li handles make transport easy HONDA POWERED Honda engine for powerful and reliable performance www.braveproducts.com/HRM | (866) 281-4421 NARROW WIDTH With just a 24" width, fits through narrow paths and gates with ease PUMPS NEW BRPT

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