Hardware Retailing

FEB 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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107 February 2017 | HARDWARE RETAILING Michael paid for dinner before the game, and as they talked, they discovered they shared interests beyond football and the store. For example, they both enjoy old-fashioned music, such as German polka, and going dancing. Both of them also wanted to live close to where they grew up. Michael made the next move, taking Jackie to a Christmas party. Then he went as her date to her high school prom. "I guess we never said, 'Hey. Let's go out.' It just kind of happened," Jackie says. "I was still in high school. I was just the kid who swept the floors and stocked the shelves." Her plans changed as Michael became increasingly important in her life. When she graduated from high school, she went with Michael to visit Texas State University and met his former professors. She ended up attending his alma mater and pursuing a business degree instead of teaching. The couple got married in 2006 and bought Round Top Mercantile from Michael's parents in 2014. Not Quite Business as Usual Jackie and Michael set some rules early on that have helped them navigate their overlapping work and personal lives. Initially, they kept their relationship a secret from customers. However, Michael's parents weren't concerned because the pair was committed to keeping their interactions professional at the store. Jackie and Michael implemented a rule that they wouldn't publicly display affection for each other at work, and Michael treated Jackie like other employees if she made mistakes. A professional scolding from Michael could make a date at the end of the day a little less fun, Jackie says. However, they still prioritize leaving work at the store and keeping their personal lives outside of the business. That means they don't talk about personal issues once they walk through the door to work, Jackie says. "We do our best to portray professionalism. That's kind of been our rule from the get-go," she says. " We do our best to portray professionalism. That's kind of been our rule from the get-go. " —Jackie Sacks, Round Top Mercantile Top: Michael Sacks took Jackie to her high school prom in February 2002. Middle: Six years after meeting for the first time at Round Top Mercantile, Michael and Jackie married on Feb. 11, 2006. Bottom: Michael and Jackie Sacks' two daughters, Rebekah, 6, and Gretchen, 8, help at the store when they aren't in school.

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