Hardware Retailing

FEB 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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HARDWARE RETAILING | February 2017 100 Newsmakers Find more details about these events and others online at TheRedT.com/calendar. To have your event added, contact Kate Klein at kklein@nrha.org. February 10-12 Monroe Hardware Spring 2017 Dealer Market Concord, North Carolina 11-12 Florida Hardware Dealer Market Orlando, Florida 16-18 Orgill Spring Dealer Market New Orleans 17-19 True Value Spring & Rental Reunion Anaheim, California March 2-4 Hearth, Patio & Barbecue Expo Atlanta 16-18 Ace Hardware Spring 2017 Convention & Exhibits Atlanta 17-18 Blish-Mize Spring 2017 Buying Market Overland Park, Kansas 18-21 International Home + Housewares Show Chicago April 1-4 Home Hardware Market St. Jacobs, Ontario Upcoming Events Remembering a Legend W alter Hachborn, co-founder and former president of Home Hardware Stores Limited, died Dec. 17, 2016, at age 95. Hachborn left a significant mark on the home improvement retailing industry in Canada. In the early 1950s and 1960s, about 900 independently owned hardware stores closed throughout Canada. At the time, Hachborn co-owned a private hardware wholesale company, and his customers approached him with concerns about the state of the industry. His solution was to establish a retailer-owned independent hardware store company. Hachborn established seven principles as the core of his new business: the company is retailer-owned; retailers are equal regardless of store size or how many locations; all stores are branded as Home Hardware; retailers work together as a buying organization; the company provides a broad wholesale assortment; the company sells its own private-label paint; and the company promotes strong alliances within the industry. "I think the brilliance of Walter is that he forged a new way of a dealer-owned company that was different than anything else that was out there," says Home Hardware CEO Terry Davis. Davis has worked for Home Hardware for nearly 50 years, starting in the distribution center and moving up until becoming CEO in 2014. One of Hachborn's strengths was his strong appreciation for self-sufficiency, which may have stemmed from observing the independent nature of the Mennonite community in St. Jacobs, Ontario, where the company is headquartered. "Even though he wasn't Mennonite, that culture helped form Walter's strong do-it-yourself attitude," Davis says. Hachborn demonstrated that attitude when Home Hardware's private-label paint manufacturer announced it was going into retailing in 1979. Hachborn didn't want to compete against his company's own manufacturer, so he decided that Home Hardware would make its own paint instead. The independent home improvement industry lost a legend with the death of Walter Hachborn (fourth from the right), co-founder of Canada's Home Hardware. Continued on Page 102

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