Hardware Retailing

FEB 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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HARDWARE RETAILING | February 2017 94 Success Across Generations F rom restored furniture to vintage clothing stores, it's a hip time to embrace the old. And with a family history and community support behind it, hardware supply company Dwyer Bros. is making the most out of its vintage look and feel. Founded in 1888 at the same location on the main street of London, Ohio, Dwyer Bros. is now owned by Aaron and Drew Dwyer. They lead a company that has expanded its footprint and offerings as the demands of the modern retail hardware customer has grown. Taking over from their father TJ two years ago, the brothers are the fourth generation to lead what has become an institution in the area for its look as well as the place to grab a hard-to-find item in a pinch. "We're in a small area, and the more we can offer, the more we can sell. It all means more inventory," TJ says. "We do just about everything. We don't say no to anybody." Never a No That mantra of customer service and varied products has led to multiple expansions for Dwyer Bros., eventually growing from a small portion of the still-standing original building (which once included a hotel, amongst other businesses) to the current 14,000 square feet of sales space and 5,000 square feet of warehouse space. Filling that space is a variety of products and services, far more than what a customer might expect after glancing at the sign displaying the store name, which hangs above the door on London's Main Street. The signage is reminiscent of the original hanging above the same door in the 1890s, hung there by Aaron and Drew's great-grandfather Thomas J. and his brother Michael. By Chad Husted, chusted@nrha.org Ohio Store Builds Toward Future, Maintains Classic Looks Dwyer Bros. Hardware owners Aaron Dwyer, left, and Drew Dwyer, right, stand with father and former owner, TJ Dwyer.

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