Hardware Retailing

JAN 2017

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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VOLUME 212 • ISSUE 1 • JANUARY 2017 • HARDWARERETAILING.COM A New Era of Store Services 56 Coaching the Team Bringing Out the Best in Your Employees 42 Orgill Stands By Us From Expansions to Programs, Orgill Helps Us Make Our Business Better For more information about how Orgill can help you grow your business, contact us today! 1-800-347-2860 ext. 373 • information@orgill.com • www.orgill.com • Orgill, Inc. P.O. Box 140, Memphis TN 38101-0140 Staying Competitive "Orgill's pricing helps us stay competitive while stocking the latest and greatest items." Knowing What We Need "When we expanded, Orgill helped us every step of the way, from selecting which products would work to merchandising the store." Trying New Things "Working with Orgill, we found many areas where we could expand our offering." Getting the Word Out "Orgill's advertising programs help us reach more customers in our market, and help us increase our bottom line." "Orgill is extremely professional, and we know they're here for us. They stand behind us 100 percent." Jackie and Michael Sacks l Round Top Mercantile Company, Texas l An Orgill customer since 1988 Round Top_SinglePage.indd 2 12/16/16 12:28 PM "From what they want to how they buy, consumers have changed dramatically in the past decade. That means that retail has to change, too." Kit Yarrow, Ph.D | NRHA All-Industry Conference Keynote Speaker Learn it here. FOR MORE INFORMATION, GO TO NRHACONFERENCE.COM Learn best practices and emerging trends. This can't-miss event presents a diverse lineup of industry experts to speak on a variety of topics to help improve your business. This year's lineup will dive into what's in store for the future of independent retailing. Gain valuable knowledge to apply to your business and join the largest gathering of independent retailers in the world at the NRHA All-Industry Conference, held at the National Hardware Show ® , May 9-11 in Las Vegas. You won't be disappointed! Interested in joining us? 2017 NRHA ALL-INDUSTRY CONFERENCE WEBSITE JOIN MAILING LIST FACEBOOK

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