Hardware Retailing

OCT 2016

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

Issue link: http://www.hardwareretailingarchive.com/i/730317

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Page 80 of 94

HARDWARE RETAILING | October 2016 76 "My son and I are hunters and during the season, it's all we eat, sleep and breathe," Harding says. "Many of our employees are also hunters, so they have the knowledge to help customers as well. It helps our customers recognize that if they come in with a question or two, we can guide them and help them have the best hunting trip possible." Remember Paperwork is Key Retailers who sell weapons such as guns or crossbows cannot disregard attention to detail. At Charlie's Hardware & Rental, Nenstiel says he uses a system of checks and balances to ensure a weapon doesn't get into the wrong hands. "There are enough technical aspects to selling guns that you need to have someone who is able to fill out paperwork and not take it lightly," Nenstiel says. "We do background checks, and I have turned people away before. The law states this is my right as a dealer to refuse service." Reedsburg True Value also sells weapons, and according to McGehee, for retailers considering jumping into the hunting category, it's important to know that selling firearms comes with serious responsibilities. "Paperwork is paramount; it's the key to keeping your license," McGehee says. "It's not rocket science, but it is really important. As a retailer, you are the last line of defense between someone who should or should not have a weapon." After the Hunt Gather and Take Home the Prize It's also important to consider the products a customer will need after an animal has been killed. Reedsburg True Value employees know that half of what hunting is about happens after a successful hunting trip. The store sells items to help after the hunt, like "deer drags," which are canvas drags that go over hunters' shoulders and help them slide the animal to an area where For Jimmy Harding (left), owner of Walker County Ace Hardware, hunting is a pastime he shares with his son Sean (right) and grandson Colten (center). Low Cost Starter Assortments Available PineCar is a division of Woodland Scenics pinecar.com • (573) 346-5555 ® You're already selling the sandpaper and paint, now offer the rest of the products they need for SERIOUS SPEED and EYE-POPPING DETAIL Be the Complete Source for all Supplies! Endcap Assortment P3878 Become your area's go-to place for all PineCar Derbies: Scouts, church groups, summer camps and more! Power Panel Asst P3869

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