Hardware Retailing

JAN 2019

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

Issue link: http://www.hardwareretailingarchive.com/i/1065332

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Page 51 of 86

"We do a lot to educate our staff, and it's so important for business. NRHA is an avenue for that and provides a variety of great resources." David Dishke | Grand River Home Hardware JOIN US TODAY AT NRHA.ORG/ MEMBERSHIP Educated employees sell more. Employee training helps grow your bottom line. It also leads to better customer service, lower staff turnover and more confident and productive employees. Invest in your staff to advance their careers and your business. NRHA offers a variety of online training courses and tools to help you educate your staff on topics like product knowledge, selling skills, operations and merchandising. We have everything you need, from quick guides to in-depth training programs. What resources are available to you? Train the team.

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