Hardware Retailing

JAN 2019

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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HARDWARE RETAILING | January 2019 6 On the Web SOCIAL MEDIA LINKS @HardwareRetailing @hardwareretail Seconds Count Inspire your employees to start thinking about how they manage their time with this month's Trainer's Toolbox. It's designed as a discussion guide to help employees reflect on their day and what they could change to be more productive. This series of quick lessons on topics such as selling skills, merchandising, product knowledge and operations is made for all employees. Visit nrha.org/training to download this month's lessons, listed below. DISTRIBUTOR PROFILE Insights From the President and CEO There's much more to our first distributor profile of 2019. Go online to read the extended version of our exclusive interview with True Value's president and CEO, John Hartmann. In this Q&A, Hartmann talks about challenges the industry is facing and how the company has become a better partner for its customers. Dive in now at TheRedT.com/tv-hartmann. CATEGORY Cooking With Chef Chad Hardware Retailing editor Chad Husted has whipped up a special video profiling the latest kitchen appliances. Learn how to use these in-demand kitchen gadgets and get delicious recipes to pass on to customers to clench sales. Watch the video now at TheRedT.com/chef-chad and discover kitchen gadgets that can make your sales sizzle. New Beginnings: A new chapter is opening for Caldwell True Value in Idaho. Read the full profile now at TheRedT.com/caldwell-tv. Remodel Ready: MSK True Value owner Jeff Johnson is always looking for ways to grow his business. Read his story at TheRedT.com/msk-tv. The Faces of True Value To give readers a better look at True Value, we spoke to retailers in the industry that fly the company's flag. Read these profiles to learn how True Value supports and works with these independent businesses.

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