Hardware Retailing

DEC 2018

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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email | nrha@nrha.org 2 | nrha.org Don't get ready. Get started. What membership level is right for you? Basic Membership Training Membership Individual Offerings The North American Retail Hardware Association's (NRHA) mission is to help independent hardware stores, home centers and lumberyards, regardless of wholesale affiliation, become better and more profitable retailers. This not-for-profit organization serves the channel by providing retailers with educational resources, networking events, industry research and by acting as a collective voice for the 35,000 independent retailers working across the U.S. and Canada. This guide will provide you with an overview of the resources you can use to strengthen and streamline your business. Everyone is a member. Any retailer who owns and operates an independent home improvement business is considered a member of the association. Basic members have free access to a variety of online educational resources, Hardware Retailing magazine and more. See the list on page 3. Ideal for retailers: • who aren't sure how to start a training program • who want to learn more about programs NRHA offers • who have no training budget • who are looking for ways to get more involved in the industry In addition to the free resources that come with basic membership, NRHA Training Members have access to nine in-depth, online training programs ranging from product knowledge and selling skills to loss prevention and basic accounting. See the list on page 5. Ideal for retailers: • who want to start or build a more robust training program • who are hoping to reduce turnover and boost employee confidence • who have a small to midsize training budget NRHA also offers a variety of resources and programs that retailers can take advantage of regardless of membership status and on an individual basis. See the list on page 6. Ideal for retailers: • who are looking for advanced leadership or operations training for themselves or their key employees • who want to meet other retailers to share challenges and best practices • who are looking for business service providers like health insurance HARDWARE

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