Hardware Retailing

NOV 2018

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

Issue link: http://www.hardwareretailingarchive.com/i/1043285

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HARDWARE RETAILING | November 2018 4 N S W E Contents Departments 06 . . . . . . . . . . . . . . . . . On the Web 08 . . . . . . . . . Independent Thinking 10 . . . . . . . . Taking Care of Business 12 . . . . . . . . . . . . . . . . NRHA News 20 . . . . . . . . . . . . . . . . . . . . . Trends 22 . . . . . . . . . . . . . . . New Products 32 . . . . . . . . . . . . . . . . . . Checkouts 68 . . . . . . . . . Newsmakers/Calendar 70 . . . . . . . . . . . . . . . . . . Last Word On the Cover Daren Padgett, store manager at Roselawn True Value in Roselawn, Indiana, displays leadership by being an example for members of his team. NRHA photo by Lynnea Chom NOVEMBER 2018 | VOLUME 215 | ISSUE 5 OPERATIONS Follow the Leader From managers to cashiers, every home improvement store employee has the ability to lead and inspire others to perform to their greatest potential. This month, we'll take a look at how effective leadership can propel businesses forward. Learn hard-hitting leadership tips and hear what has motivated them throughout their careers. 38 54 CATEGORY SPOTLIGHT Power Up Your Inventory At many home improvement businesses, the hand and power tool category is one of the most prominent departments of the entire operation. By stocking a variety of hand and power tools at your store, you can attract customers from all sectors, including professionals. Get tips from retailers who have catered to the needs of contractors, builders and tradespeople on how they have earned—and kept—the business of these different professionals. 62 MERCHANDISING Catching Their Attention Exterior merchandising can sometimes be a missed opportunity to show off your creativity and catch customers' interests, even when they're not in your store. From a Jurassic display to jump-start your next sale to seasonal merchandising techniques and options for displaying products outside, you're sure to be inspired by these unique merchandising solutions from around the country. Take a look at these exciting window and outdoor merchandising setups before your next sale hits. 40 . . . . . . . . . . . . . . . . Pass-Along Leadership 44 . . . . . . . . . . . . . . . . Inside Out Leadership 48 . . . . . . . . . . . . . Taking Cues From Outside

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