Hardware Retailing

OCT 2018

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

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HARDWARE RETAILING | October 2018 48 T he National Basketball Association is about to tip off its regular season in just a few weeks. After an offseason full of player swaps, game planning and preparation, each team is ready to get back on the court and begin its quest for a championship. The same work that goes into preparing for a season can be applied to your business, so we compiled these 10 winning tips that you can learn from basketball to implement in your operation. Slam-Dunk Retail Tips From Basketball Have a Salesfloor General A floor general is a player on the court running the offense and defense the coach has planned. They're often referred to as an extension of the coach. As the leader of your business, it's important to trust your employees to execute your game plan. Putting the ball in the hands of the right person is often more effective than a coach who tries to do everything and be everywhere. Repetition, Again and Again Developing skills isn't something that just happens with age or experience. Even the best players practice their craft every day. You should encourage your employees to continue their professional development, whether it's going to your distributor's market, attending a networking event or seeking other training opportunities. Repetition helps prepare you to handle challenges in a professional way. Scoring Isn't Always King Players who drop 30 points get lots of publicity. But what about other NBA statistics? We're not all meant to be scorers. Some people are better at passing the ball or grabbing a rebound to help their team. Each player and employee has their own strengths; it is up to the leaders of the team to identify and capitalize on them. Box Out and Rebound Not everything will go your way in the workplace. It's important to be able to block out the negatives of your day. Look for opportunities to bounce back. There are 48 minutes in an NBA game and 8 hours in a full workday. Often, rebounding leads to a fast break and points for your team. Each hour, minute and possession are important for a team's success.

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