Hardware Retailing

OCT 2018

Hardware Retailing magazine is the pre-eminent how-to management magazine for small business owners and managers in the home improvement retailing industry.

Issue link: http://www.hardwareretailingarchive.com/i/1030469

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The connected home isn't a fad; it's a new way of life for many of your customers. Check out the 10 types of smart home products your customers may be buying somewhere else. Review this list to be sure you know how to protect every aspect of your operation, including your staff, your customers and the business itself. A succession plan shouldn't be something you scramble together right before retirement. Use this list to help you plan ahead and choose the right person to take over your operation. Want More? Hardware Retailing editors had too many 10 lists to fit in the pages of the magazine! For even more quick hits and business tips in lists of 10, visit TheRedT.com/10-lists-2018. For a flashback into previous years' lists, visit TheRedT.com/10-list. October 2018 | HARDWARE RETAILING 43 44 . . . Ways to Boost Employee Morale 46 . . . . . . . . . . . Smart Home Products to Sell in 2019 48 . . . . . . . . . . . Slam-Dunk Retail Tips From Basketball 50 . . . . . . Retail Lessons From Toddlers 52 . . . . . . . . . . . . . . Steps to Keep Your Operation Safe 54 . . Reasons I Love Local Businesses 58 . . . . . . . . . . . Things to Never Say to a Customer 60 . . . . . . . . . . . .Reasons to Scope Out Your Competitors 64 . . . . . . . . . . . . Ways to Prep for Your Succession Plan 68 . . . . . . . . . . . . Essential Elements of Customer Service 72 . . . . . . . Habits of Successful Retailers SOLD

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